Here are some of our most frequently asked questions

Veco Plus is a leading, innovative property software provider for core business functions relating to Residential Sales, Lettings, Property Management and Client Accounting.

Product Information

Yes, the application is web based, accessible via a URL and can be accessed by any internet connected device.

Yes, we integrate with many other products, platforms, software & suppliers.

Very quickly. It has a modern, intuitive user interface, designed for property agents.

The best option depends on your needs. Smaller landlords may prefer simpler tools, while letting agents often need more advanced platforms like Veco Plus.

Yes, our updates will typically contain a combination of client suggestions, enhancements, performance improvements and when applicable; functionality to comply with new legislation.

Dependent on the size of company and the data migration requirements an implementation project can run from 2–6 months.

Microsoft Azure Cloud and complimentary components.

We are constantly assessing our clients’ needs, market trends and new technology to ensure that our roadmap delivers improved and enhanced products and functionality to our clients.

Yes, you can have access to your diary and the full application, on the go, anytime, anywhere, when on a device connected to the internet.

Depending on the size of your agency and your data migration requirements, implementation typically runs from two (for smaller agencies) to six months (for larger agencies). We work with you to agree on a project start date and keep things on track throughout.

Standard Veco Plus subscription fees apply from month seven at full list price. There are no surprises and no hidden costs.

This offer is available to new Veco Plus clients only. It cannot be combined with any other offer and is subject to a minimum 24-month agreement.

For most agencies, somewhere between two and six months. It depends on the size of the business and how much data needs to come across. The planning and data preparation stage is usually where most of the time goes.

For most agencies, yes. The gaps between separate systems create manual work, inconsistencies, and a fragmented view of clients and properties that quietly costs you time every day.

Residential Lettings, New Homes and Development, Property Management and Client Accounting. Residential Sales from Q3 2024.

Yes, we have experience in migrating data from most UK property software products.

If you manage multiple properties, software can save time and reduce admin significantly.

User training is included and only limited to the existing users during the implementation process.

This is driven by client demand and suggestions. We also consider new technology platforms and innovative market entry products. Product ‘extensions’ are built in covering core functions.

We can deliver a wide range of automated processes to support all Departments. Almost any repetitive business process can be automated, given the correct data and the correct fields which are used to trigger a process.

Rapid SaaS development means frequent releases following a structured development, testing and UAT programme.

Yes, through our API to your website. Subscribed portals can take and/or receive marketing data instantly. You can also manage your distribution per property.

Pricing varies depending on features and portfolio size.

The free period applies to your core Veco Plus subscription from your agreed go-live date. Onboarding, data migration and third-party integrations are separate and not included in the free period.

Yes. All Veco Plus clients have access to our UK-based support desk, which operates to the highest industry standards with an average response time of eight minutes and an average resolution time of 15 minutes.

The clearest signs are usually things your team has stopped questioning. Workarounds that have just become a habit, reports that take longer than they should, compliance tracking that relies on someone remembering rather than the system flagging it. If any of that sounds familiar, it is worth a proper look.

A good provider will treat data migration as part of the implementation, not an afterthought. Before you commit, ask specifically what can be migrated, how it will be handled, and what the process looks like if something goes wrong.