We are UK based and privately owned. We know that customer success is about the aftercare you receive, and maintaining the highest service levels to keep your agency operating at optimum levels.
SUPPORT
Industry leading technical support
Our UK-based support desk operates to the highest industry standards. We work hard to maintain these levels to ensure that your agency is functioning at the optimal level.
![Staff member on a call](https://veco.imgix.net/photography/veco-support.jpg?ixlib=php-4.1.0&s=7b9369a9689c1c4c7c13754fe3443844)
News & Insights
View All News & Insights![Man putting wallet in his jacket](https://veco.imgix.net/rectangle-2-%283%29-1719314312.jpg?ixlib=php-4.1.0&s=4eac120b172ee2c71790698a975b300a)
A Letting Agent's Guide to Preventing Rent Arrears with Automation
Tired of chasing rent payments? This guide reveals how automation can be your secret weapon to preventing rent arrears.
Lettings
![William working on delivery at Veco sat on a computer in the office.](https://veco.imgix.net/news-insights/william-blog.jpg?ixlib=php-4.1.0&s=f338f5e9e75f4927e44ff6cc258c8e37)
Future-Proof Your Agency: Expert Tips for Property Management Success
Is your property management business ready for the future? Learn how to thrive with expert tips on embracing tech-savvy tenants, building an adaptable team, and staff development.
Business
![Tennant using her phone to access self service portal on Veco Plus](https://veco.imgix.net/news-insights/self-service-blog2.jpg?ixlib=php-4.1.0&s=fe94d6f4eb209a47c1560b04290e2cf6)
The Rise of Self-Service: Why Tenants Love Property Management Portals
Tenant portals revolutionise property management by enhancing tenant satisfaction, streamlining operations, and boosting efficiency. But does embracing these digital tools position your agency at the industry's forefront?
Proptech
Frequently Asked Questions
View All FAQsYes, we integrate with many other products, platforms, software & suppliers.
This is driven by client demand and suggestions. We also consider new technology platforms and innovative market entry products. Product ‘extensions’ are built in covering core functions.
User training is included and only limited to the existing users during the implementation process.
Our Service Operations Centre in Leatherhead, Surrey.
Yes, we have experience in migrating data from most UK property software products.
Dependent on the size of company and the data migration requirements an implementation project can run from 2–6 months.
Rapid SaaS development means frequent releases following a structured development, testing and UAT programme.
Microsoft Azure Cloud and complimentary components.
Yes, we integrate with many other products, platforms, software & suppliers.
Yes, we have experience in migrating data from most UK property software products.
This is driven by client demand and suggestions. We also consider new technology platforms and innovative market entry products. Product ‘extensions’ are built in covering core functions.
Dependent on the size of company and the data migration requirements an implementation project can run from 2–6 months.
User training is included and only limited to the existing users during the implementation process.
Rapid SaaS development means frequent releases following a structured development, testing and UAT programme.
Our Service Operations Centre in Leatherhead, Surrey.
Microsoft Azure Cloud and complimentary components.
Trusted by over 2000 agency branches
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